The old app will eventually stop offering reliable protection. Without proper support, we can’t guarantee that the app will not be vulnerable to future attacks. In other words, the app will become useless.

All F‑Secure protection is now included in one powerful security app. Our strategy for protecting our users against online threats is to create a single comprehensive application instead of multiple specialized ones.

Therefore, FREEDOME VPN and many other F‑Secure apps are merged into a single app that offers the same protection as before, but with expandable security features that you can take into use when needed.

This is also practical to F‑Secure customers, as there is only one app needed for all security needs instead of installing and setting up many apps.

Please contact our customer support to migrate them under the same My F‑Secure account.

Your My F‑Secure account only shows how many licenses you have left for the new app. It doesn’t show the license status for the old app anymore.

If you already have the F‑Secure app installed on your device, check if it has the Privacy VPN feature available for you to use. If so, then uninstall the separate Freedome app from that device and start using the Privacy VPN feature on the F‑Secure app on your device instead.

If you don't have the Privacy VPN feature on your F‑Secure app, please contact the customer care and they will add it for you.

In the single app model, installation of two F‑Secure applications regardless of the product branding is not possible on a Windows or a Mac computer. As an example, you may have acquired separate security, privacy, or identity protection services through your internet service provider, retail or F‑Secure. Both F‑Secure and the majority of F‑Secure's service provider partners offer the new F‑Secure Total with a full set of protection capabilities enabling you to select your preferred service provider. Note! This limitation does not impact mobile platforms (Android and iOS).

Select the offering from a single service provider. If you have two licenses from F‑Secure, contact our customer care. They can enable all your acquired features in a single application. You will not need to do any additional installations. Features are automatically enabled and will appear in your application shortly after the subscription change.

Based on your feedback, we decided to give you more time to finish the migration. You will have time until the end of the year 2024. When the final deadline will become closer, we’ll notify you again.